Member Resources

Members are able to purchase additional tickets for non-member guests (1) day before the event.

To purchase an additional ticket, please give us a call 760.322.2930 or email us here

We cannot processes guest tickets in-person and do not accept cash payments.

Below are several reasons you may be having issues reserving your ticket.

Wrong Email Address

It is possible that you are logging into the wrong account. As a reminder, you must be logged into your account that has your membership in order to reserve your ticket. If you don't know which email address is associated with your account, please give us a call 760.322.2930 or email us here

Expired Membership

An automated email goes out 1 week prior to expiration as a reminder to renew your membership. There are plenty of times that this message is accidentally sent to spam or overlooked. If your membership is expired and you would like to renew, please give us a call 760.322.2930 or email us here

The screening is full

You are seeing a message that states there are no tickets available, it is also likely that the screening is currently full and there are no tickets available. If you would like to be added to the waitlist, please give us a call 760.322.2930 or email us here

In order to cancel your screening ticket, please give us a call 760.322.2930 or email us here

We kindly ask for at least 24 hours’ notice before the event. If a cancellation is received after that window, unfortunately the ticket cannot be added back to your annual screening allotment.

By purchasing/receiving admission or purchasing/receiving a membership to our PSIFS and attending our screening(s) or event(s), you irrevocably grant PSIFS all rights to audio and visual recordings made of you and the use of your name, likeness, and performance throughout the world in perpetuity in any and all media now or hereafter known, for any and all uses, including commercial and advertising, promotional uses through social media, website postings or any other form of media outlet without any payment to or approval from you. You hereby waive any claim against PSIFS and its designees resulting from the use of the recordings or other rights granted by you.

Patrons voluntarily assume all risks and dangers incidental to Festival events, whether occurring prior to, during, or after the event or any other event connected to the festival. Patrons voluntarily agree that Palm Springs International Film Festival and its facilities, sponsors, directors, officers, employees, supervisors, volunteers, and respective agents are expressly released from any injuries or claims arising from any Cinema and/or Festival event.